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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Skylan Bracey

September 30, 2025

5  out of  5
rating by Skylan Bracey
"Seth was amazing to work with. He got my monthly premium down by over half the amount I was paying my previous carrier while also adding my husband to my plan. I highly recommend working with Corky and his team!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"
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Flamersen Dragon

September 18, 2025

5  out of  5
rating by Flamersen Dragon
"Wonderful experience for us! Been with them for years now and they have made all processes we have had to go through seamless and easy for us! I definitely recommend Corky Cross as a State Farm agent! Thank you all so much for wonderful service and ease of access!"
We responded:
"Thank you for sharing your experience! It’s always our goal to make things as easy as possible for our customers. Feel free to call us anytime—we’re here to help! Thanks for the 5 Star Review! "
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Cara McAdams

September 15, 2025

5  out of  5
rating by Cara McAdams
"Always prompt, always helpful, always kind. The entire staff is great, you can tell they care about people!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steven Scott

September 12, 2025

1  out of  5
rating by Steven Scott
"Do not waste your time with Corky Cross at State Farm. If you're looking for an agent who disappears the moment you actually need help, Corky fits the bill perfectly. After my car accident, he never bothered to check on my condition, never offered assistance, and only responded when I repeatedly initiated contact. Even then, he was useless—offering no guidance, no advocacy, and no effort. When State Farm totaled my nearly new car, Corky was silent. No pushback, no help securing a fair valuation—just radio silence. Yet he’s more than happy to collect commissions off my policies. That’s the extent of his involvement: cashing in while doing nothing. Insurance is only as good as the person representing it. Corky Cross is the reason people lose faith in agents altogether. He’s not just inattentive—he’s negligent. Avoid him at all costs. If you want an agent who shows up when it matters, look elsewhere."
We responded:
"Thank you for sharing your feedback. We’re very sorry to hear about your experience with our claims process and that you felt unsupported. Our team strives to make every effort to assist our customers and help resolve concerns, and we regret that the outcome was not what you had hoped for. We value all our customers and take these situations seriously. If there’s anything further we can do, please reach out to us directly at Corky@Corkycross.com. We remain committed to providing support and improving our services."
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Jessica Pugh

August 7, 2025

1  out of  5
rating by Jessica Pugh
"I Do not recommend this location corky Cross State Farm. I called 9 days ago for an ins quote for 2 cars. The agent I was transferred to. Got my information said he would get a quote together and email me later. 9 days and still nothing today I called and Laura that answers the phone was really rude! She advised she sees the policy and can’t really inform me because it’s not finished. After hearing her tone My son in law suggested we call his agent Ethan Steele at Jeff Gannon State Farm and Laura actually agreed that we should just call them. I called and was transferred immediately to Ethan Steele and had a new policy for myself and daughter in the same phone call, which didn’t even take that long!! He made my phone call a priority at the moment I called, was informative, and respectful. I would highly recommend his services to anyone with insurance needs!!"
We responded:
"Thank you for sharing your feedback. We’re very sorry to hear about your experience and that our office did not meet your expectations. Providing helpful and respectful service is our top priority, and we take your concerns seriously. We are glad to hear, however, that you were able to get the help you needed from another agent. If you are willing, we would appreciate the opportunity to learn more about your experience so we can improve, if you would like to speak about this you can email us at Corky@Corkycross.com or call 615-758-8420. Thank you again for bringing this to our attention."
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Mark Parker

June 27, 2025

5  out of  5
rating by Mark Parker
"Great experience with the team, smooth, quick and friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Baker

June 1, 2025

5  out of  5
rating by Linda Baker
"Corky's office is always there to help me with any of my insurance matters. I've been with State Farm all of my life."
We responded:
"Thank you for sharing your experience! We’re delighted to hear that you had another great interaction with our team. It’s always a pleasure helping you, and we’re committed to continuing to provide excellent service every time. If there’s anything else we can do for you, don’t hesitate to reach out!"
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Josh Fiscus

May 14, 2025

5  out of  5
rating by Josh Fiscus
"Scott was incredibly helpful when I spoke with him on the phone. Immediately was able to assist with my inquiry. His response time was stellar. I had what I needed within 10 minutes. Also, Scott is very friendly. I felt like he was talking to an old friend. All in all, positive experience!"
We responded:
" We're so glad to hear that you had a great experience during your conversation with us. It’s always our goal to make things as easy as possible for our customers. If you have any more questions, please don’t hesitate to reach out again!"
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Rob Petcou

May 13, 2025

5  out of  5
rating by Rob Petcou
"Great guy, will always shoot you straight even if State Farm doesn't have the best rate. Great service!"
We responded:
"Thank you for sharing your experience! It’s always our goal to make things as easy as possible for our customers. Feel free to call us anytime—we’re here to help!"
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joshua drawhorn

May 2, 2025

5  out of  5
rating by joshua drawhorn
"I relocated from Texas to Mt juliet. Tennessee and was in need of new insurance coverage. I stumbled across corky and his firm and thought I'd get a quote and see what my options were. The process was extremely personable and virtually seamless to transition. I was previously with progressive getting mediocre coverage for an exorbitant amount of money. After my consultation with corky I walked away with nearly double the coverage for almost half the cost. When you work with corky or anyone in his office you get treated like a well respected patron instead of being treated like a policy number. They were attentive, kind, and knowledgeable in their field. The experience was down right delightful. After signing up for my policy a few days later I ventured out to my mailbox and was surprised to discover a handwritten personalized thank you card from corky and his team. What a nice intimate touch. Pure professionalism. The kind of small town touch that is sadly so lacking in this world of ours. After about a month of being with corky I got a phone call from him just to check in on me and the family and make sure that we were beyond a shadow of a doubt satisfied with the services rendered. I can confidently say without reservation that corky and his team managed to take away all the hassle and discomfort that goes hand in hand with shopping for insurance. I plan on establishing some life insurance policies and a few other bells and whistles with corky and the team in the near future. They have earned a costumer for life and I wouldn't go anywhere else even if i was paid too. Thank you so much for all that you do!!!"
We responded:
"Thank you so much for your kind words and glowing review! We’re absolutely thrilled to hear that you had such a positive experience with us. Your feedback means the world to us and serves as a great reminder of why we do what we do. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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müzik turk

April 25, 2025

1  out of  5
rating by müzik turk
"Emails and calls are never answered."
We responded:
"Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and regret that we didn’t meet your expectations. Providing excellent service and ensuring customer satisfaction are our top priorities, and it’s disappointing to learn that we fell short in this instance. We’d love the opportunity to make things right and address any concerns you may have. If you’re open to it, please reach out to us directly at Corky@Corkycross.com. Thank you again for your honesty, and we look forward to hearing from you."
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Richard Ormsby

April 8, 2025

5  out of  5
rating by Richard Ormsby
"As always, Cork State Farm has come through for the Ormsby family. We needed to obtain an insurance card and policy for our new car quickly. Scott Sullivan jumped in and got the job done! He was thorough and followed up with us immediately after the vehicle was added! Thank you Mr. Sullivan for the great service!"
We responded:
"We always aim to provide the best service and create memorable experiences for our customers, and it’s incredibly rewarding to know that we succeeded with you. Please don't hesitate to reach out if you need anything else!"
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Liliano Rubiano

April 7, 2025

5  out of  5
rating by Liliano Rubiano
"They're an honest and kind group who won't try to sell you what you don't need but will ALWAYS make sure they have you covered. Good folks."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sherry Humphres

April 2, 2025

5  out of  5
rating by Sherry Humphres
"Corky Cross State Farm Insurance Agency is the best! I appreciate the professionalism yet personal attention they give each of their clients. My main contact at the agency is Seth McAdams and I receive quick answers to questions and detailed explanations of my policies when needed. This is an all-around great insurance firm."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Seth. Your kind words truly mean the world to us and motivate our team to continue providing the best service possible."
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Linda Miller

March 31, 2025

5  out of  5
rating by Linda Miller
"Scott was helpful and easy to work with. I'd recommend him to anyone!"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a great experience with Scott. Your support means a lot, and we look forward to serving you again soon!"
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Stacey Martin

March 24, 2025

5  out of  5
rating by Stacey Martin
"Scott Sullivan was very kind and helpful with enrolling in new vehicle coverage. I appreciate his expertise and will be checking back in with him soon when my daughter is ready to make the leap into driving. Thanks!"
We responded:
"We always strive to provide the best service possible, and it's incredibly rewarding to know that we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out!"
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Juan Consepcion

March 17, 2025

5  out of  5
rating by Juan Consepcion
"Called for a homeowners insurance quote they were fast, friendly and reliable. Definitely recommend this place!!!🙏🏼🙌🏼💯👌🏼👍🏻"
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gunner Gossett

February 11, 2025

5  out of  5
rating by Gunner Gossett
"Gotta give props to Scott! He's gotta be the best insurance agent around, I've never had such a simple time getting to figure out what is all needed when swapping vehicles and any other questions I have."
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Cook

December 18, 2024

5  out of  5
rating by Jeff Cook
"Scott Sullivan was extremely helpful in handling a homeowners insurance request. It was a unique situation, and Scott was very prompt in his responses and helpful throughout the process. I highly recommend this agency and working with Scott."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stacy Leclair

November 15, 2024

5  out of  5
rating by Stacy Leclair
"It was such a pleasure working with Scott at Corky Cross State Farm. He is such a professional, knowledgeable and just a real pleasure to work with. I would highly recommend this team!"
We responded:
"We’re thankful for your feedback and look forward to helping you with your insurance needs again!"
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Joseph Tawfik

October 2, 2024

5  out of  5
rating by Joseph Tawfik
"Scott Sullivan is an excellent agent. Very helpful, knowledgeable, personable, and friendly. He helped me understand my policies and know how to move forward with each one. I highly suggest you reach out to him if you need a quote."
We responded:
"Thank you for your review. Please let us know if our team can help you with anything else."
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Matt M

September 27, 2024

5  out of  5
rating by Matt M
"Always quick to help, and take the time to explain or talk through questions you have, really appreciate the team!"
We responded:
"Our team is always happy to help! Thank you for your review."
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Lisa Davidson

September 26, 2024

5  out of  5
rating by Lisa Davidson
"Had a crack in my windshield and Scott was able to provide me with direction, confirm my policy and save me time and money. I know have an appointment set up at my house to replace the windshield. Quick and easy. Thank you Scott and. State Farm!"
We responded:
"We are happy to hear about your great experience with one of our teammates and with your claim process. Please let us know if we can help with anything else!"
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Greg Polcyn

September 5, 2024

5  out of  5
rating by Greg Polcyn
"I am not a State Farm client. But I want to give Scott Sullivan a shout out at State Farm for helping us out with a proper rent a car after one of there clients rear ended our car. Scott went out of his way to get us the right vehicle as we have a person with a wheelchair and needed enough room to put this in the car. And Scott made sure we did. Thanks again Scott for your professionalism! State Farm is THERE! 👍 Greg Polcyn"
We responded:
"Thank you so much for your kind words. We are happy to hear that you had such a positive experience in our office. We pride ourselves on our customer service and would love for you to give us the opportunity someday to earn your business."
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Nancy Burnham

June 13, 2024

5  out of  5
rating by Nancy Burnham
"I called the office to delete a vehicle and was greeted by such a cheerful young man. He made it simple and quick! Thank you Scott!!!"
We responded:
"So happy to hear about your great experience, Ms. Burnham! Thank you for choosing Corky Cross State Farm for your insurance needs!"